INTENTIFY
← All Legal Documents

Danny Robles, LLC DBA Intentify

Intentify

Master Services Agreement

Version 1.0 · Effective: April 1, 2026

This Master Services Agreement governs your use of all Intentify products,

including SmartRep and SmartDiscovery. Product-specific terms are set out

in the applicable Product Addendum, which is incorporated into this agreement.

1. Parties and Acceptance

This Master Services Agreement (“MSA” or “Agreement”) is entered into between Danny Robles, LLC DBA Intentify (“Intentify,” “we,” “us,” or “our”) and the individual or entity that creates an Intentify account or uses any Intentify service (“Customer,” “you,” or “your”).

By creating an account, clicking to accept, or otherwise accessing or using any Intentify product or service, Customer agrees to be bound by this MSA, the applicable Product Addendum(a), the Intentify Privacy Policy, and the Intentify Acceptable Use Policy (collectively, the “Agreement”). If Customer is acting on behalf of a business or organization, Customer represents that it has authority to bind that entity.

If you do not agree to this Agreement, you may not use any Intentify product or service.

2. Definitions

  • “Services” means all Intentify software products, platforms, APIs, and related offerings, including SmartRep, SmartDiscovery, and any future products, as described in the applicable Product Addendum.

  • “Product Addendum” means a product-specific supplement to this MSA that describes the features, permitted uses, and specific terms applicable to a given Intentify product.

  • “Customer” means the individual or entity that registers for, accesses, or uses any Intentify Service.

  • “End User” means any individual who accesses or uses a feature or output of the Services on Customer’s behalf or through Customer’s deployment.

  • “Customer Data” means all data, content, and materials submitted to or processed through the Services by or on behalf of Customer.

  • “Intentify Content” means all software, AI models, interfaces, algorithms, documentation, trademarks, and intellectual property owned or licensed by Intentify.

  • “AI-Generated Output” means any content, recommendation, persona, analysis, or other material produced by the Services using artificial intelligence.

  • “Subscription Term” means the period during which Customer has an active paid or trial subscription to a Service.

3. Services and Product Addenda

Intentify offers multiple products, each governed by this MSA and a corresponding Product Addendum. The current Product Addenda are:

  • Product Addendum A — SmartRep

  • Product Addendum B — SmartDiscovery

Customer’s rights and obligations with respect to a specific product are governed by the applicable Product Addendum. In the event of a conflict between this MSA and a Product Addendum, the Product Addendum governs solely with respect to that product. Customers who subscribe to more than one product are bound by this MSA and each applicable Product Addendum.

4. Account Registration and Security

To access the Services, Customer must create an account and provide accurate, current, and complete registration information. Customer agrees to:

  • Maintain the confidentiality of account credentials and not share them with unauthorized parties.

  • Notify Intentify immediately at support@intentify.co if unauthorized account access is suspected.

  • Be responsible for all activity occurring under Customer’s account.

  • Promptly update account information to keep it accurate and current.

  • Not create accounts on behalf of others without their knowledge or consent.

5. Early Access

Intentify and its products are currently in Early Access. During this period:

  • Features, functionality, pricing, and availability are subject to change at any time.

  • Service level agreements do not apply unless separately agreed to in writing.

  • Intentify may add, modify, suspend, or discontinue features with reasonable prior notice where practicable.

  • Customer feedback may be used by Intentify to improve the Services without obligation or compensation.

Intentify will use reasonable efforts to communicate material changes via email or in-platform notification before they take effect.

6. AI Disclaimer

All Intentify products incorporate artificial intelligence and machine learning. Customer acknowledges and agrees that:

  • AI-Generated Output may be inaccurate, incomplete, outdated, biased, or otherwise unreliable.

  • AI-Generated Output does not constitute professional, medical, legal, financial, or other licensed advice.

  • Intentify does not warrant the accuracy, reliability, completeness, or fitness for purpose of any AI-Generated Output.

  • Customer is solely responsible for reviewing, verifying, and exercising independent judgment before relying on or acting upon any AI-Generated Output.

  • Customer must not represent AI-Generated Output as human-generated or as professional advice without appropriate disclosure.

Additional AI-specific disclaimers applicable to each product are set out in the relevant Product Addendum.

7. Intellectual Property

7.1 Intentify Content

Intentify retains all right, title, and interest in and to the Services and all Intentify Content, including underlying technology, AI models, software, interfaces, trademarks, and documentation. This Agreement does not transfer any ownership rights to Customer. Intentify grants Customer a limited, non-exclusive, non-transferable, revocable license to access and use the Services during the Subscription Term solely as permitted by this Agreement.

7.2 Customer Data

As between Intentify and Customer, Customer retains all rights in Customer Data. Customer grants Intentify a limited license to access, process, and use Customer Data solely to provide and improve the Services as described in the Intentify Privacy Policy. Intentify will not use Customer Data to train AI models made available to other customers without Customer’s explicit consent.

7.3 AI-Generated Output

To the extent any AI-Generated Output constitutes an original work of authorship, Intentify assigns to Customer all right, title, and interest in such output, subject to Customer’s compliance with this Agreement. Intentify makes no representation that AI-Generated Output is free of third-party intellectual property claims.

7.4 Feedback

If Customer provides feedback, suggestions, or ideas about the Services, Intentify may use such feedback for any purpose without restriction, attribution, or compensation.

8. Billing and Payment

The following billing terms apply across all Intentify products:

  • Free Trial: Intentify may offer a free trial for each product. At the end of the trial, the account will automatically convert to a paid subscription at the then-current rate unless canceled before the trial ends.

  • Automatic Renewal: Subscriptions renew automatically at the end of each billing period unless canceled in advance through the account dashboard or by contacting support@intentify.co.

  • Price Changes: Intentify will provide at least 30 days’ advance notice of price increases via email. Continued use after the effective date constitutes acceptance.

  • Taxes: All fees are exclusive of applicable taxes (sales tax, VAT, GST, etc.), which are Customer’s sole responsibility.

  • Late Payment: Intentify may suspend or terminate access for non-payment following reasonable notice.

  • Refunds: Except as required by applicable law or at Intentify’s sole discretion, subscription fees are non-refundable.

Product-specific billing details (including plan structures and trial lengths) are described in each Product Addendum.

9. Confidentiality

Each party agrees to hold in confidence any non-public information disclosed by the other party that is designated as confidential or that a reasonable person would understand to be confidential (“Confidential Information”). Each party will: (a) use Confidential Information only to exercise its rights or perform its obligations under this Agreement; (b) protect it using at least the same degree of care used for its own confidential information, but no less than reasonable care; and (c) not disclose it to any third party without prior written consent, except to employees, contractors, or advisors who need to know and are bound by confidentiality obligations at least as protective as those in this Agreement.

Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was already known to the receiving party without restriction; (c) is independently developed without use of Confidential Information; or (d) is required to be disclosed by law or court order, provided the disclosing party is given prompt notice where legally permissible.

10. Termination

10.1 Termination by Customer

Customer may cancel any subscription at any time via the account dashboard or by contacting support@intentify.co. Cancellation takes effect at the end of the current billing period. Customer retains access to the applicable Service until that date.

10.2 Termination by Intentify

Intentify may suspend or terminate Customer’s access to any or all Services, with or without notice, if:

  • Customer violates this Agreement, any Product Addendum, the AUP, or applicable law.

  • Required by law, regulation, or court order.

  • Customer’s payment obligations are materially in default.

  • Intentify discontinues a product or the platform (with reasonable prior notice where practicable).

10.3 Effect of Termination

Upon termination of any Service, Customer’s right to access that Service ceases immediately or at the end of the applicable period. Intentify will make Customer Data available for export for [30 days] following termination, after which it may be permanently deleted. Termination of one product does not affect Customer’s subscriptions to other products. Provisions that by their nature should survive termination—including intellectual property, confidentiality, limitation of liability, and dispute resolution—shall survive.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Intentify and its affiliates, officers, employees, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business, or goodwill, arising from or related to this agreement or any Intentify service, even if advised of the possibility of such damages.

Intentify’s total cumulative liability to Customer arising out of or related to this agreement or the services will not exceed the greater of (a) the total fees paid by Customer to Intentify in the 12 months immediately preceding the claim or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not permit exclusion of certain warranties or limitation of liability for certain damages, so some of the above may not apply to you.

12. Warranty Disclaimer

The services are provided “as is” and “as available” without warranty of any kind. Intentify expressly disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Intentify does not warrant that the services will be uninterrupted or error-free, or that AI-Generated Output will be accurate, complete, or suitable for any particular purpose.

13. Indemnification

Customer agrees to indemnify, defend, and hold harmless Intentify and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Customer’s use of the Services in violation of this Agreement; (b) Customer’s violation of any applicable law or third-party right; (c) Customer Data, including any claim that Customer Data infringes a third party’s intellectual property or privacy rights; or (d) Customer’s deployment of AI agents or outputs to End Users.

14. Dispute Resolution

Intentify encourages informal resolution first. Please contact us at support@intentify.co and we will work in good faith to resolve any dispute within 30 days.

If informal resolution fails, this Agreement and any disputes arising from it are governed by the laws of the State of Arizona, without regard to conflict of law principles. Any legal action shall be brought exclusively in the state or federal courts located in Phoenix, AZ, and both parties irrevocably consent to personal jurisdiction in those courts.

WAIVER OF CLASS ACTIONS: To the fullest extent permitted by applicable law, neither party may bring or participate in any class, collective, or representative action against the other.

15. General Provisions

  • Entire Agreement: This Agreement (including all Product Addenda, the Privacy Policy, and the AUP) constitutes the entire agreement between the parties regarding the Services and supersedes all prior or contemporaneous agreements.

  • Order of Precedence: In the event of conflict: (1) Product Addendum governs product-specific matters; (2) this MSA governs all other matters; (3) the Privacy Policy governs data handling; (4) the AUP governs permitted use.

  • Modifications: Intentify may update this MSA from time to time with at least 14 days’ notice of material changes. Continued use after the effective date constitutes acceptance.

  • Severability: If any provision is found unenforceable, the remaining provisions continue in full force.

  • Waiver: Failure by either party to enforce any right does not constitute a waiver of that right.

  • Assignment: Customer may not assign this Agreement without Intentify’s prior written consent. Intentify may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets.

  • Force Majeure: Neither party is liable for delay or failure due to circumstances beyond its reasonable control.

  • Notices: Legal notices to Intentify must be sent to support@intentify.co or to: Danny Robles, LLC DBA Intentify, 635 S Newport St, Chandler,AZ 85225. Notices to Customer will be sent to the email address associated with the account.

  • Relationship of Parties: The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, employment, or agency relationship.